Dispute Resolution: Consumer Disputes in VCAT

Key points If you have a dispute with a business, you can make a complaint to VCAT; Small Claims in VCAT are designed for consumers to represent themselves; application fees are usually wai...

Debt Collection – Seeking Compensation in VCAT

Use this factsheet if you: are being hassled by a debt collector think that a debt collector or a creditor might be acting unfairly or unlawfully want to seek compensation for the distress...

Advocating for vulnerable, low income debtors

Low-income debtors often get the worst deal when it comes to dealing with debt—inaccessible or weak hardship assistance, particularly for those in long-term hardship; misleading or severe debt collect...

What if I have been sued for a debt?

Key message Act quickly to get advice if you have been sued for a debt in the Magistrate’s Court of Victoria. The Magistrates Court Process If the amount owed is $100,000 or less, a creditor...
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